SHIPPING POLICY

Thank you for shopping with Dazzled Diamond Queen'Z and supporting The Living EXT. Foundation-ECH collection. Please review our shipping information before placing your order.

Order Processing

Orders are typically processed within 7–10 business days, excluding weekends and holidays.

Processing time is the time needed to prepare your order before it is shipped. Processing times may occasionally vary due to product availability, order volume, or holidays.

Shipping & Estimated Delivery

Available shipping options and applicable shipping charges will be displayed at checkout.

After your order has been processed and shipped, standard delivery is generally estimated at 7–10 business days.

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other carrier-related delays.

Shipping Rates

Shipping rates are calculated based on factors such as your order, shipping destination, and available shipping method. Your shipping cost will be clearly displayed at checkout before you complete your purchase.

From time to time, we may offer free-shipping promotions. Any applicable promotion will be displayed on our website or during checkout.

Shipping Locations

We currently ship within the United States only. International shipping is not currently available.

Order Tracking

When tracking is available, you will receive shipping confirmation and tracking information after your order has shipped.

Please allow up to 3 business days for tracking information to update after receiving your shipping confirmation.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, please contact us as soon as possible at thelivingext.ech@gmail.com. Once an order has shipped, we may not be able to change the delivery address.

Damaged, Missing, or Delayed Orders

If your order arrives damaged, contains an incorrect item, is missing an item, or you experience another delivery issue, please contact us at thelivingext.ech@gmail.com.

Please include your name, order number, description of the issue, and photographs when applicable so we can assist you.

Returns & Refunds

For information regarding returns, exchanges, damaged items, and refunds, please review our separate Return & Refund Policy, which is available through the policy links at the bottom of our website.

Contact Us

If you have questions regarding an order, shipment, or delivery, please contact us at:

Email: thelivingext.ech@gmail.com

We aim to respond to customer inquiries within 2 business days.

Policy Updates

We may update this Shipping Policy when necessary to reflect changes to our shipping practices. Any updates will be posted on this page.