Absolutely. ❤️ Replace the whole current Refund Policy with this cleaned-up version:

RETURN & REFUND POLICY

At Dazzled Diamond Queen'Z / The Living EXT. Foundation-ECH, we want you to feel confident when shopping with us. Please review our return and refund policy below.

30-Day Returns

We accept returns on eligible items within 30 days of delivery.

To be eligible for a return, your item must be unused, unopened, in its original condition, and in its original packaging.

For health, hygiene, and safety reasons, opened, used, or tampered-with nail and cosmetic products cannot be returned.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible at thelivingext.ech@gmail.com.

Please include your name, order number, description of the problem, and photographs of the item when applicable. We will review the issue and provide an appropriate resolution, which may include a replacement or refund.

How to Start a Return

To request a return, contact us at:

Email: thelivingext.ech@gmail.com

Please include your name, order number, and reason for the return.

Do not send an item back before contacting us. Once your return request has been reviewed, we will provide you with return instructions.

Refunds

Once we receive and inspect your eligible return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5–10 business days after approval.

Please note that your bank or credit card company may require additional time to process and post the refund to your account.

Exchanges

If you receive a damaged, defective, or incorrect item, please contact us at thelivingext.ech@gmail.com.

Depending on product availability and the circumstances, we may provide a replacement or refund.

Items That Cannot Be Returned

We cannot accept returns for:

• Opened, used, or tampered-with nail or cosmetic products
• Items that are not in their original condition or packaging
• Gift cards
• Digital or downloadable products, if applicable

Questions About Your Order

If you have questions regarding a return, refund, exchange, or order, please contact us:

Dazzled Diamond Queen'Z / The Living EXT. Foundation-ECH
Email: thelivingext.ech@gmail.com

We aim to respond to customer inquiries within 2 business days.