Privacy policy

PRIVACY POLICY

At Dazzled Diamond Queen'Z, including The Living EXT. Foundation-ECH collection, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing products, or contacting us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information provided through our online store.

1. Information We Collect

When you make a purchase or interact with our website, we may collect personal information necessary to provide our products and services, including:

• Name
• Email address
• Phone number, when provided
• Billing and shipping address
• Order and transaction information
• Payment-related information necessary to process your purchase
• Information you voluntarily provide when contacting us

If you contact us by email or another available communication method, we may retain information from that correspondence so we can respond to your inquiry.

2. How We Use Your Information

We may use information you provide to:

• Process and fulfill orders
• Communicate with you about purchases
• Provide shipping and tracking information
• Process eligible returns and refunds
• Respond to customer-service inquiries
• Prevent or investigate fraudulent transactions
• Maintain and improve our website, products, and services
• Comply with applicable legal obligations

If you choose to receive marketing communications, we may also use your contact information to send information about products, collections, promotions, or updates. You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.

3. Sharing of Information

We may share information with third-party service providers when reasonably necessary to operate our online store and provide services to customers. This may include companies involved in payment processing, order fulfillment, shipping, website operation, and other business services.

We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights, prevent fraud, or respond to lawful requests.

4. Shopify

Our online store is hosted through Shopify. Information provided through our store may be processed through Shopify and services used to operate our online store.

5. Data Security

We take reasonable measures to safeguard personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Third-Party Services and Links

Our website may contain links to or use services provided by third parties. These third parties may have their own privacy practices and policies.

We encourage customers to review the applicable privacy policies of third-party services they choose to access.

7. Children's Privacy

Our online store is not intended to knowingly collect personal information directly from children under the age of 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so the matter can be reviewed.

8. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our practices, services, or applicable requirements.

Updates will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy or how information provided to our store is handled, please contact:

Dazzled Diamond Queen'Z / The Living EXT. Foundation-ECH
Email: thelivingext.ech@gmail.com
Location: Florida, United States